1. Information We Collect
Reelioreeltonic Restorations Ltd ("we", "our", or "us") respects the privacy of our students, readers, and studio visitors. We collect personal data when you voluntarily interact with our website, enroll in a masterclass, subscribe to editorial publications, or submit an inquiry through our contact form.
Types of data collected include:
- Personal Identity Data: Full name, email address, postal address, and phone number when enrolling or contacting concierge support.
- Transaction Data: Payment verification tokens handled securely through PCI-DSS compliant third-party payment gateways (we never store raw credit card numbers on our servers).
- Technical & Usage Data: IP address, browser type, device specifications, page response times, and course progression analytics.
2. How We Use Your Data
We process your personal information strictly for legitimate operational purposes:
- Delivering digital course content, video streams, and downloading atelier certification materials.
- Responding to concierge messages, technical inquiries, and private consultation bookings.
- Sending course updates, newsletter publications, and educational announcements (only when explicit consent is provided).
- Maintaining website security, detecting fraudulent transactions, and ensuring GDPR compliance.
3. Data Retention & Third-Party Sharing
We retain personal data only for as long as necessary to fulfill the purposes for which it was gathered. We do not sell, rent, or trade your personal data to third parties. Data may be processed by trusted service providers (such as cloud hosting providers and video delivery platforms) under strict data protection agreements.
4. Your Legal Rights Under UK GDPR
Under European and UK Data Protection Laws, you possess the right to:
- Request access to all personal data we hold about you.
- Request correction of inaccurate or incomplete information.
- Request erasure ("right to be forgotten") of your personal data where applicable.
- Object to processing or withdraw marketing consent at any time.
Data Protection Officer Contact
If you wish to exercise any privacy rights, please write to our Data Privacy Officer at [email protected] or via physical post at 14 Kensington High St, London W8 4PT, United Kingdom.